FAQ

Product FAQ's

How many boxes do I need?

The number of boxes is different for everyone.

You always need a box A. Depending on how wide you want your Sofi to be, you can add B-boxes.

A+B = 1-seater

A+B+B = 2-seater

A+B+B+B = 3-seater

A+B+B+B+B = 4-seater

How many seats can be combined?

You can combine any number of seats. Because all the individual seats are supported by their own legs, you don’t need to worry about the stability of your Sofi.

Do I have to install my Sofi myself?

Sofi can be installed in 20 minutes by two people. Not sure you’re up to the job? Contact us and we’ll install her for you!

Can I add on more seats after I’ve bought one?

Yes you can! The beauty of Sofi is that you can keep adding on seats. Just order extra boxes and follow the instruction manual. 

Order FAQ's

What payment methods do you accept?

We accept payment by credit (Visa, MasterCard, American Express) or debit cards.

What countries do you ship to?

For now, we only ship to Belgium, The Netherlands and France.

When will my Sofi arrive?

Don’t sit around waiting for Sofi to arrive. We ship everything from Belgium, so you won’t have to wait longer than a few days.

What is your return policy?

If it turns out Sofi was not what you were looking for, you have 14 days to return the sofa to us. Place everything disassembled and undamaged into its original box and return the boxes to the shipping address. When we’ve received everything, we’ll refund your money.

How long is the warranty?

We’re sure of the Sofi’s quality, so your new sofa comes with a 10-year warranty.

Is Sofi available locally in retail stores?

You can try out the Sofi sofa in-store in our partner stores Sleepworld and Sleepy.  Click here for a full list of local retail stores.

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